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SMART RESTAURANT Operations Manual and Management Training Program


Finally, there is a simple "Paint-by-Numbers" system to implementing SMART Restaurant Systems and train your managers easily at the same time...right out of the box....

Benefits
  • You'll never put poorly, underperforming management on the floor again!
  • Take the guesswork out whether your managers are doing what you expect them to be doing. (With systems for every aspect of restaurant management and profitability are laid out in this program. )
  • Implement training the minute you open the box! (While this training program is 100% customizable, it has been designed to be used right out of the box.)

What's Included
  • SMART Restaurant Operations Manual — This reference manual was designed specifically for managers and supervisors, providing information and instruction on the effective operation of a successful restaurant. (213 pages)  View Sample
  • SMART Restaurant Facilitator's Guide to Management Training — This manual is to be used by the person responsible for organizing and facilitating the training in conjunction with the SMART RESTAURANT Management Training Program. This manual will take you systematically through how to present and successfully facilitate this hands-on training. (99 pages)
  • SMART Restaurant Manager-in-Training Training Workbook — This workbook is designed to train the MIT candidate to be able to effectively communicate with crew members, know how to run each station to standards and be good with customers. It covers Daily Operations (Opening & Closing Procedures, Managing Daily Food Preparation and Nightly Checkout Procedures), Shift Management (Shift Planning and Customer Relations), Product Management (Receiving and Storing Procedures and Physical Inventory Procedures) and Leadership (Effective Communication). (61 pages)
  • SMART Restaurant Assistant Manager Training Workbook — This workbook is designed to train the assistant manager candidate to be able to effectively communicate with crew members, be able to build a team environment and delegate appropriate tasks to employees. It covers Product Management (Ordering Procedures and Controlling Food and Beverage Costs), People Practices (Recruiting, Interviewing & Training, Employee Relations, and Scheduling Employees), Sanitation, Safety & Maintenance (Sanitation & Safety and Restaurant Maintenance Procedures), Financial Management (Making Deposits) and Leadership (Team Building and Effective Delegation). (68 pages) View Sample
  • SMART Restaurant General Manager Training Workbook — This workbook is designed to train the general manager candidate to have great operational skills. It will focus on how to build and grow your restaurant through better operations, customer service, and people skills. It covers Financial Management (Forecasting Sales & Purchase Allotment System and Accounting Principles & Procedures), People Practices (Employee Selection, Personal Administration Policies and Performance Standards), Labor Management (Scheduling Mangers and Controlling Labor Costs), Marketing (Marketing Basics) and Leadership (Leading Others and Developing Others). (69 pages)
  • SMART Restaurant Template Disc — This disc includes every section of every manual, workbook and guide, both in MS Word format for customization and in PDF format for easy printing. It also includes all 29 forms found in the Operations Manual in MS Word and MS Excel format for immediate use.
Plus
  • Quick Start Audio CD — This is a recording of a conference call where we walk you though every piece of the package, every tool, every manual in such a fashion that we layout your step-by-step success plan for implementation.
  • How to Edit Your Training Templates Guide — With this guide, even if you're not a MS Word pro, you can completely customize everything in your training system…quickly and with no hassles.
  • Crisis Communication Plan Creation Guide — This is an outline of the key things that will help you mitigate a crisis. Keep in mind these are general guidelines and are designed to help you start to think about what you need to put in place for your restaurant.
  • Template CD — The "Restaurant Employee Handbook Template" in Microsoft Word format on one CD ROM, so you can customize it for your restaurant's specific needs.

What customers have said...

"SMART Restaurant Operations Manual and Management Training Program is going to dramatically change how we run our business. The great part about the product is you can literally take it right out of the box and put it to use, It's almost work FREE! I wish we would have had this program years ago!"

Brad Hackert, Manager
House of Flavors Restaurant, Ludington, MI
 
"At a time when my company is rapidly expanding, the SMART Restaurant Operations Manual and Management Training Program is a life saver!

Rob Ryder, Owner
ROR Restaurant Group, Newtown, CT

Order Now!
100% Money-Back Guarantee


$ 1,997.00  

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