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Testimonials

"The Manual Solution and Tracy Yandow have advanced our small company years ahead in terms of training and organization, all in a matter of months. We have had some of our biggest developers tell us that these were the best manuals they have ever seen, and they are affiliated with major franchise brands here in America. We absolutely recommend Tracy Yandow to any company looking to build a training department in record speed."
— Patrick Shaheen, Director of Operations, WOW Cafe & Wingery Franchises

"Tracy has developed several users manuals for QTS and our product line. Her work is superlative, her ability to grasp and communicate complex software applications is unbelievable, and she is truly a joy to work with. I highly recommend her work and will hire her again and again."
— Matt Dailey, Director of Operations, QTS Software, Inc.

"Thank you so much for all your great work and details in working with me and my staff at Happy Hound.  I was really impressed with the detailed information you gathered from speaking with my staff and then putting together our Operations Manual.  I don't know how you do it!"
— Suzanne Golter, President, Happy Hound Play & Daycare, Inc.

"We selected The Manual Solution to improve on our Operations Manual and Training Programs. We were very impressed with their overall experience in the foodservice industry. The Manual Solution always displayed a customer focused attitude. They had the ability to understand our needs and provide us with creative solutions.

We were totally satisfied with the results and all our goals were met in terms of the project and timeline. We will choose The Manual Solution for our future manual projects and recommend them to others."
— Miguel Angel Vettorazzi, Training Director, Campero USA Corp.

"Tracy Yandow at The Manual Solution was excellent in helping to create our employee manual. I had never written one before, and Tracy provided an easy outline in which to follow. She also added information that was required that I hadn't even thought about. Tracy also made corrections and gave suggestions when we needed them. She was very responsible and made the whole process very easy for us. It was completed in a timely manner and I would highly recommend and use The Manuel Solution for future projects."
— Marijo Novack - Owner, Sharky's on the Pier, Joe Cracker Sportsgrille and Tiki.


"I am very pleased to report that all of her work on our behalf has been conducted in a professional and superior manner. Tracy was instrumental in the major task Perky's Foodservice Concepts undertook in the year 2002 to completely overhaul our operations manuals. In that process, Perky's Foodservice Concepts, Inc. went from having 4 manuals to 1 complete and coherent manual.

Tracy's operational skills and understanding of the foodservice industry, along with her organizational and writing abilities make her uniquely qualified for a broad range of activities for a company. Tracy facilitated all aspects of the process with the Perky's Foodservice Concepts, Inc. personnel involved with the manual overhaul.

Tracy was an invaluable asset to Perky's Foodservice Concepts, Inc. at a critical time in our company. I appreciated her guidance, technical input and overall assistance on our project. I recommend her services without hesitation."
— Jim Howell, President and COO, Perky's Foodservice Concepts, Inc.

"Choosing The Manual Solution to update and revise my documents was the best decision I could have made. With outstanding creativity and fresh approach to design, I now have tools for my clients that I am confident they will find appealing and user friendly."
— Jim Laube, Owner, RestaurantOwner.com

"I have used The Manual Solution to create policy manuals, instructor guides, and training programs for Washington Inventory Service. The expertise and creativity were outstanding. Our projects were completed ahead of schedule and with quality that exceeded our expectations!"
— Scott Smith, Vice President of Operations, Duffy Research Inc.

"For a relatively small organization, I was overwhelmed at where to begin in creating an Employee Manual and Operations Manual.  So I put it off for months, until I met Tracy at the NighClub Show in Las Vegas.  Her expertise in writing these manuals for restaurants and bars has saved me considerable time and money, as well as provided me powerful documents that me and my staff are proud to utilize."
— Gary John, Co-Founder, AIR CONDITIONED, San Diego, CA

"I was most pleased with the service I received at the Manual Solution. Tracy was prompt and the end product was just what I expected."
— Leo Stathakis, Coffee Lodge Canada

"The Train-the-Trainer guides are world class beyond compare within our industry. These will not only facilitate client delivered training, but will assist the RealPage Training Department in providing consistent, quality service to our clients... I sincerely could not hope for a more professional team to collaborate with on any project... You are awesome and it is a pleasure working with you."
— Manager of Training, RealPage, Inc.

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